IndustriesCommunications & Media

Communications & Media

Digital experiences and network transformation

Enable telecom and media companies to transform customer experiences and monetize 5G.

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50%

Faster Launch

40%

Churn Reduction

30%

ARPU Increase

25%

Opex Reduction

Industry Overview

Communications and media companies face disruption from OTT players, changing consumer preferences, and massive infrastructure investments. We help organizations transform BSS/OSS systems, monetize 5G, create compelling content experiences, and build new revenue streams through digital innovation.

Industry Trends

5G & Edge

New use cases enabled by 5G and edge computing

Network as a Service

API-enabled network capabilities

AI Operations

Autonomous network management

Converged Services

Bundled offerings across connectivity and content

Key Challenges

Revenue Decline

Traditional revenue sources under pressure

Network Investments

5G and fiber require massive capital expenditure

Customer Churn

Intense competition driving customer switching

Legacy Systems

Outdated BSS/OSS limiting agility

Content Costs

Rising costs for content acquisition and production

Digital Competition

Tech giants entering traditional markets

Our Solutions

Comprehensive solutions for communications & media

BSS Transformation

Modern business support systems

BillingOrder managementRevenue managementCustomer management

5G Monetization

New revenue from 5G capabilities

Network slicingEdge computingEnterprise 5GIoT platforms

Customer Experience

Omnichannel digital experiences

Self-serviceMobile appsChatbotsSocial care

Network Analytics

AI-driven network optimization

Performance monitoringPredictive maintenanceCapacity planningCustomer experience analytics

Content Platforms

OTT and content delivery

Video streamingContent managementPersonalizationAdvertising

Digital Advertising

Data-driven advertising solutions

Ad tech platformsAudience targetingCampaign managementAttribution

Use Cases

Real-world applications of our solutions

BSS Modernization

Cloud-native BSS transformation

Results

50% faster time-to-market, 40% cost reduction

Customer Experience Platform

Unified digital customer experience

Results

40% churn reduction, 30% ARPU increase

Network AI Analytics

AI-driven network optimization

Results

25% opex reduction, improved QoS

Technologies & Platforms

Industry-leading tools we work with

AmdocsNetcrackerEricssonNokiaAWSAzureKubernetesKafka5GEdge Computing

Featured Success Story

BSS Transformation

Telecom Provider

50% faster product launches, 40% churn reduction, improved CX

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